HOW KDR BUSINESS SERVICES COLLECTS INFORMATION
We provide Quickbooks accounting and bookkeeping service to consumers using software and via phone. This software may include software that enables us to remotely access and control a user's computer with their administrator permission. We require certain information and permissions from you to provide the services. Some information we collect may be provided by the user directly such as when requested by a form or on the phone by an expert. Other technical information might be collected or accessed by or through our diagnostic and related tools as our computers work with yours to provide the Services.
TYPES OF INFORMATION KDR BUSINESS SERVICES COLLECTS: INFORMATION THAT YOU WOULD PROVIDE
PERSONAL INFORMATION: We might ask you information that personally identifies you ("personal information") or allows us to contact you. In order to use the Services, the user must first typically register or provide certain identifying information. For online registration, we ask you to provide contact details (such as First and Last name, E-mail address, Postal address, Personal identifier etc.). KDR Business Services uses this information to contact you regarding the sessions and services you have requested.
PAYMENT INFORMATION: If you register for the Services, KDR Business Services may collect credit card information, and other payment information for any of our services rendered by clients. KDR Business Services may use third party payment processing, payment gateways transactions to process and verify credit cards.
REMOTE ACCESS: We use third party remote access software which enables you to share your computer screen to certified Quickbooks ProAdvisors remotely over the Internet. KDR Business Services takes steps to limit access to confidential or sensitive information stored on user computer or network, avoid deliberate destruction of information on user computers or networks, and help avoid system problems. KDR Business Services maintains specific internal policy and technical controls to limit how and whether our remote access tools may be used to assist you, but suggest you to stay in front of your computer when we are working on your computer for specific issues related to services.
LIVE SESSION MONITORING AND RECORDING: We reserves the right to monitor and record on-line and off-line sessions between users and KDR Business Services experts for quality control and service-related purposes. Some uses of this type of information include improving the Service, building knowledge base,training and conducting internal market research.
WEBSITE LOGS: We use IP addresses to analyse trends, administer the website, track user movement, and gather broad demographic information for aggregate use.
SHARING AND INFORMATION DISCLOSURE: We may share aggregated and de-identified information with our partners, unless specifically required to allow use of specific widgets within the Services. We may also share, disclose, or transfer your personal information to KDR Business Services affiliations and subsidiaries to support business operations and sales, marketing, and customer experience processes and to other third parties for purposes you have allowed. Additionally, we may also disclose your personal information as we determine reasonably necessary to (a) comply with applicable law, regulations, legal processes, or enforceable governmental requests, (b) respond as necessary to actual or potential lawsuits, or (c) protect the rights and property of KDR Business Services or others. We reserve the right to retain, use, and disclose aggregate or anonymous information developed from personal information at any time. If we merge with, or are acquired by another company, or sell all or substantially all of our relevant assets, or file for bankruptcy, we may disclose and transfer personal information with the company or asset. We will seek appropriate protection for personal information disclosed or transferred in such transactions consistent with applicable law.
The Services are only available for residents of the United States and Canada. By using the www.kdrllc.us website, using the Services, or otherwise providing us with your personal information, you consent to the transfer and processing of your personal information.
We use a variety of security technologies, as well as administrative, managerial, and physical safeguards, to help protect personal information. We cannot fully eliminate all security risks associated with personal information and technical mistakes are possible. Therefore, we do not ensure or warrant the security of any data or information you transmit to us and you do so at your own risk.
From time-to-time we may request information from users via surveys. Participation in these surveys is completely voluntary and users have a choice whether or not to participate. Information requested may include contact information (such as name and address), and demographic information (such as zip code). Survey information will be used for the purposes of monitoring or improving the use and satisfaction of Services.
Our Services are not intended for use by anyone under the age of 13. Consistent with the Children's Online Privacy Protection Act,(COPPA) we do not collect or maintain information on our website from or sell products to those we actually know are under the age of 13.
KDR Business Services periodically verifies that the policy is accurate, comprehensive for the information intended to be covered, prominently displayed, completely implemented, and in conformity with applicable privacy laws. We encourage interested persons to raise any concerns with us using the contact information above. We will investigate and attempt to resolve complaints and disputes regarding use and disclosure of Personal Information in accordance with the principles contained in this Policy.
CORRECTION/UPDATING PERSONAL INFORMATION
If a user's personal information changes (such as user zip code), or if a user no longer desires to use the Service., the user may correct, update or remove user personal info by contacting us directly.
NOTIFICATION OF CHANGES