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Welcome to KDRllc.us. If you choose to  browse this website, you would agree and be bound to follow the terms and conditions of our website listed below. Please read the terms carefully as they contain important information and instructions. The terms "We", "Us", "Our", "KDRllc.us" all refer to the registered owners, directors, and partners of the company individually or collectively, whereas the registered office is in Utah, USA. The term "you" in the website refers to the viewer of our website.

 

TERMS OF USE:

We provide you with access to and use of the services subject to your compliance with the following terms.You represent and warrant to us that

(a) You are at least 18 years old

(b) You have the right, capacity and authorization necessary to legally bind yourself to the Terms

(c) You have read and agreed to the terms of the Privacy Policy on the Site

(d) You will comply with all treaties, laws, rules and regulations applicable to your use of the services

(e) Any information you submit to KDRllc.us is correct and complete. KDRllc.us reserves the right to refuse and to provide the Services to anyone at any time without notice for any reason. The content on the website is for informational purpose only and is subject to change without notice. Use of any information on this website is entirely at your own risk, links included to other website(s) are just for your convenience to provide you with more information. They do not signify that we endorse the website(s).All the  services will be performed remotely during 9:00AM – 6:00 PM CST from Monday to Friday. Appointment can be made on weekends or holidays. Such appointments will require an additional fee on a case-to-case basis. We will not provide any in-home or in-store services. By agreeing to the service plan, customer shall allow KDR Business Services expert a full and free access to the computer covered under the service agreement using a high-speed broadband Internet connection. After the expiration of the service agreement, KDR Business Services will not be liable for any service or refund for the services provided to the customer. KDR Business Services do not cover any hardware repair or replacement; it will be customer's responsibility at customer's expense. KDR Business Services agreement limits its services to preventive and diagnostic software and application. Customer will agree to pay all service charges in advance. Customer will also agree to pay all applicable taxes as required by local, state or federal laws. Customer agrees to bear the risk and indemnify KDR Business Services of any damage to or loss of the computer being repaired before, during and after service.

 

TERMS OF PAYMENT:

Customer agrees that all payments made to KDR Business Services will not be responsible for any refund arising due to poor internet connection or any other similar issue thereby impeding fulfillment of our services to the customer's computer. The payment information provided must be correct. Once agreed, the prices quoted are non-binding estimates for all the  services will be considered final and valid at the time of the quote, estimate or order at the time of customer's inquiry. Customer agrees that final prices may vary from the quotes and estimates provided by KDR Business Services, customer service representative. KDR Business Services reserves the rights to change prices of all its services from time-to-time by providing an advance written notice or posting it on its website. If you experience a problem with the resolution we provided and you call us within seven (7) days from the day you originally purchased the service plan, we will use commercially reasonable efforts to try to resolve your problem at no additional charge. If those efforts are unsuccessful or the problem is beyond our ability to resolve remotely, we will refund the fees that you paid for the Service.

 

SERVICE WARRANTY AND GUARANTEE OF SERVICES:

KDR Business Services will take reasonable care and will assign a suitably trained/certified/qualified expert to resolve  issues. KDR Business Services will use its best practices and guidance on all software installation and maintenance. Customer agrees to obtain all necessary third party licenses for all software. KDR Business Services never guarantees a fix for every problem as some problems cannot be fixed without a required action by the customer. In case, customer is unwilling to take the required action, customer will be liable to pay for all charges in full for services provided by KDR Business Services.

 

KDR Business Services never guarantees that an issue will not recur or that a similar issue may occur with the same characteristics as the issue already addressed. Customer will indemnify KDR Business Services and the third party websites harmless from and against any claims, liabilities, actions, losses, and demands from your violation of material terms of the terms of use.

 

GENERAL:

The State of Utah Laws will govern all terms and conditions. The District Court of Utah will be the court of jurisdiction to settle any disputes, which may arise out of or in connection with these terms and conditions. In case, KDR Business Services does not enforce any of its rights under this agreement this does not prevent KDR Business Services. KDR Business Services holds the right to report any illegal activities to the appropriate government authorities. This does not affect customer's statutory rights. Please ensure that you have a licensed copy of all necessary software.

UNFORESEEN EVENTS:

Neither KDR Business Services or the customer shall be liable in case KDR Business Services is unable to perform its obligations under this agreement because of an event beyond the control of both the parties.

OUT OF SCOPE SERVICES:

Hardware Failure, Dead Devices, Power Failure, ISP (Internet Service Provider) issues and any other issue which cannot be fixed by remote control or phone or chat.

DATA BACKUP:

You are solely responsible for maintaining and backing up all information, data, text or other materials (collectively "customer data") and software stored on your device and storage media before ordering the services. You acknowledge and agree that KDR Business Services or its referral partners have no responsibility or liability under any circumstance at any time for any loss or corruption of customer data, software or hardware that may arise out of the services. If you wish to order data backup services which are sold separately and subject to separate terms of service and privacy policy.

REGISTRATION, PASSWORDS AND SECURITY:

In order to use certain Software or Services, for maintaining the confidentiality of any password or account information that you receive from KDR Business Services, you are responsible for all activities that occur using that password or other account information. You must notify KDR Business Services immediately upon learning of any unauthorized disclosure or use of your password or other account information. KDR Business Services has no liability for any unauthorized use of the service under your account or on your device.

TRADEMARK INFORMATION:

KDR Business Services logo is trademark of KDR Business Services llc in the United States. You are not permitted to use these trademarks, or any other KDR Business Services trademarks, without the prior written consent of KDR Business Services. All other trademarks, product names, trade names, and logos used within these pages are the property of their respective holders. Use of other company trademarks, trade names, product names and logos or images of the same does not necessarily constitute:

(1) An endorsement by such company of KDR Business Services and its products.

(2) An endorsement of the company or its products by KDR Business Services Dealings with third parties:

 

In the course of delivering the Services to you, we may refer you to third parties, or the websites of third parties, that offer products and/or services that may facilitate the solution of   issues or otherwise be of potential assistance to you. These third parties and/or their websites may also be linked and/or displayed on the Site. Although we may link or otherwise refer you to such products and services offered by third parties, unless expressly stated to the contrary, such references, links and/or displays in no way mean, imply, suggest or constitute any evaluation or approval by us of those merchants or their products or services. We are not responsible in any way for any other websites, products, services or information. Your dealings with other entities promoted on or through the Services, including payment and delivery of related goods or services, and any other terms, conditions, warranties or representations associated with such dealings, are solely between you and such other entity. You agree that KDR Business Services shall not be responsible or liable for any loss or damage of any sort incurred as the result of any such dealings or as the result of the promotion of such other entities on the Services. Likewise, any third parties that may refer you to the Services have no responsibility or liability for the Services provided by KDR Business Services.

INDEMNITY:

You agree to defend, indemnify and hold KDR Business Services and its directors, officers, employees, agents and affiliates harmless from any and all claims, liabilities, damages, costs and expenses, including reasonable attorneys' fees, in any way arising from or related to your use of the services or your violation of the terms.

LIMITATION OF LIABILITY:

In no event shall KDR Business Services, its suppliers, and referral partners or any of their respective directors, officers, employees, agents, or content or service providers be liable for any indirect, special, incidental, consequential, exemplary or punitive damages of any kind or nature, whether from contract, tort (including negligence), misrepresentation, strict liability or any other legal or equitable theory, arising from directly or indirectly related to the use of, or the inability to use, the services, software, content or your device and other technology including, without limitation, lost sales, lost revenue, lost profits or other loss of business, loss of or damage to data, or cost of substitute services even if KDR Business Services has been advised of the possibility of such damages. Some jurisdictions do not allow the limitation or exclusion of liability for incidental or consequential damages so the above limitations or exclusions may not apply to you.

GOVERNING LAW:

The substantive laws of the State of Utah, United States of America, without reference to any conflicts of law principles that would require the application of the laws of any other jurisdiction, shall govern these Terms. The parties agree that the U.N. Convention on Contracts for the International Sale of Goods shall not apply to this Agreement. Any action or proceeding arising from or relating to the Services shall be subject to the exclusive jurisdiction of the state or federal courts in Salt Lake City, Utah, and You expressly agree to submit to the personal and exclusive jurisdiction and venue of these courts. Not withstanding the foregoing, KDR Business Services may bring an action to protect or enforce its intellectual property rights in any applicable jurisdiction.